How To Fix QA803 - Existing status information from QM will be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: QA - QM : Inspection lots

• Message number: 803

• Message text: Existing status information from QM will be deleted

What causes this issue?

The current program must make new entries in Table &v1& . The database
table check has found that data already exists in the QM objects number
range.
The data is located in tables JSTO, JEST, ONR00 and it fulfills the
selection criterion OBJNR = 'QL*'.
Only data from the QM area should be located in this area.
One of the following reasons may be responsible for data being located
in the QM objects number range:
an earlier program run was aborted and some of the data was already
generated
customer data is located in the above referenced area.
The data may cause database errors to occur during this program run or
during the subsequent operation of the QM module.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The corrective action depends on the cause of the error:
if an earlier program run was aborted and <ZH>only</> QM data is
located in the above referenced area, no further action is necessary.
if customer data is located in this area, clear the incorrect data as
follows:
Check the environment.
If necessary, restore the backup data for tables JSTO, JEST, ONR00 and
QALS.
Remove the customer data before you execute the program.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QA803 - Existing status information from QM will be deleted ?

  The SAP error message QA803 ("Existing status information from QM will be deleted") typically occurs in the context of Quality Management (QM) processes within SAP. This message is a warning rather than an error, indicating that certain status information related to quality management will be removed when a specific action is taken, such as changing the status of a quality inspection lot or performing a goods movement.
  Cause:
  The message is triggered when:
  
  You are trying to change the status of a quality inspection lot (e.g., from "In Process" to "Completed").
  The system is informing you that existing status information related to the quality inspection will be deleted as part of this process.
  This can happen during various transactions, such as when you are performing a goods receipt, transferring stock, or changing the status of inspection lots.
  
  Solution:
  To address this message, consider the following steps:
  
  
  Review the Status Change: Before proceeding with the status change, review the implications of deleting the existing status information. Ensure that you understand what data will be lost and whether it is acceptable for your business process.
  
  
  Confirm the Action: If you are sure that you want to proceed with the status change and are aware of the consequences, you can confirm the action. The system will then proceed with the status change, and the warning message will be acknowledged.
  
  
  Check Configuration: If this message is unexpected or if you believe it should not be occurring, check the configuration settings in the QM module. Ensure that the settings for status management and inspection lot processing are correctly configured.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information about the specific transaction you are performing and the implications of status changes in QM.
  
  
  Seek Help from SAP Support: If you are unsure about the implications of this message or if it is causing issues in your processes, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  QM Module: Understanding the Quality Management module in SAP can help you better manage inspection lots and quality processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to QM, such as QA32 (Change Inspection Lot), QA11 (Record Results), and others.
  User Exits and BAdIs: If you need to customize the behavior of status changes, consider looking into user exits or Business Add-Ins (BAdIs) that may allow you to modify how status information is handled.
  
  By understanding the context of the QA803 message and following the appropriate steps, you can effectively manage the implications of status changes in your quality management processes.