How To Fix QA331 - Follow-up action &1 not allowed for usage &2

SAP Error Message - Details

• Message type: E = Error

• Message class: QA - QM : Inspection lots

• Message number: 331

• Message text: Follow-up action &1 not allowed for usage &2

What causes this issue?

The follow-up action (&v1&)that you entered, level &v3&, is not valid
for the level (&v2&) you require.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a valid follow-up action.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QA331 - Follow-up action &1 not allowed for usage &2 ?

  The SAP error message QA331, which states "Follow-up action &1 not allowed for usage &2," typically occurs in the context of Quality Management (QM) processes, particularly when dealing with inspection lots and follow-up actions.
  Cause:
  This error message usually indicates that the follow-up action you are trying to perform is not permitted for the specific usage type of the inspection lot. The usage type defines how the inspection lot is to be processed, and certain follow-up actions may not be applicable based on the configuration or the status of the inspection lot.
  Common Causes:
  
  Incorrect Usage Type: The inspection lot may have a usage type that does not allow the follow-up action you are attempting.
  Status of Inspection Lot: The current status of the inspection lot may restrict certain actions. For example, if the lot is already completed or has been canceled, you may not be able to perform follow-up actions.
  Configuration Settings: The system configuration for quality management may not allow the specified follow-up action for the given usage type.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check the Usage Type: Verify the usage type of the inspection lot. Ensure that the follow-up action you are trying to perform is valid for that usage type.
  
  
  Review Inspection Lot Status: Check the status of the inspection lot. If it is in a status that does not allow follow-up actions, you may need to change the status or take a different action.
  
  
  Consult Configuration: Review the configuration settings in the Quality Management module. You may need to consult with your SAP QM consultant or system administrator to ensure that the follow-up actions are correctly configured for the usage types in your system.
  
  
  Documentation and Help: Refer to SAP documentation or help resources for specific details on the follow-up actions allowed for different usage types. This can provide insights into what actions are permissible.
  
  
  Transaction Codes: Use transaction codes like QA03 (Display Inspection Lot) to view the details of the inspection lot and understand its current state and configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Manuals: Review user manuals or training materials related to Quality Management in SAP for more context on inspection lots and follow-up actions.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.