How To Fix QA330 - Follow-up action & cannot be used

SAP Error Message - Details

• Message type: E = Error

• Message class: QA - QM : Inspection lots

• Message number: 330

• Message text: Follow-up action & cannot be used

What causes this issue?

You selected a follow-up action that is not supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a valid follow-up action, or inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QA330 - Follow-up action & cannot be used ?

  The SAP error message QA330 typically indicates that a follow-up action cannot be executed for a quality inspection lot. This error can occur in various scenarios, often related to quality management processes in SAP. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Inspection Lot Status: The inspection lot may be in a status that does not allow follow-up actions. For example, if the lot is already completed or has been canceled, follow-up actions may not be permitted.
  Missing Data: Required data for the follow-up action may be missing or incomplete. This could include missing results, characteristics, or other necessary information.
  Configuration Issues: There may be configuration settings in the Quality Management module that prevent the execution of follow-up actions.
  Authorization Issues: The user may not have the necessary authorizations to perform the follow-up action on the inspection lot.
  System Errors: There could be temporary system issues or inconsistencies in the database that are causing the error.
  
  Solutions:
  
  Check Inspection Lot Status: Verify the status of the inspection lot. If it is not in a status that allows follow-up actions (e.g., "Completed" or "Canceled"), you may need to change the status or take appropriate actions based on the business process.
  Complete Required Data: Ensure that all necessary data and results for the inspection lot are entered and saved. This includes characteristics, results, and any other required information.
  Review Configuration: Check the configuration settings in the Quality Management module to ensure that follow-up actions are allowed for the specific type of inspection lot you are working with.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the follow-up action. This may involve checking user roles and permissions in the SAP system.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP Notes often provide fixes or workarounds for known issues.
  System Check: If the issue persists, consider performing a system check or consulting with your SAP Basis team to identify any underlying system issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Change Inspection Lot), QA33 (Display Inspection Lot), and QA11 (Record Results) to manage inspection lots effectively.
  Documentation: Refer to SAP Help documentation for Quality Management to understand the processes and configurations related to inspection lots and follow-up actions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a qualified SAP consultant for further assistance.