How To Fix QA312 - A category &1 inspected certificate is required

SAP Error Message - Details

• Message type: E = Error

• Message class: QA - QM : Inspection lots

• Message number: 312

• Message text: A category &1 inspected certificate is required

What causes this issue?

An inspected certificate must exist at the first goods receipt for a
purchase order item.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether a suitable certificate exists for the purchase order and
delivery, and create a certificate record with the status "Certificate
checked and stored".
If there is no certificate or no suitable certificate, this does not
comply with the requirements in the material master record. If there is
no inspection lot for this goods movement, the system posts the
quantity to blocked stock or does not post the goods receipt.
If you have created an inspection lot, the system marks the certificate
check with the status "In lot". You must confirm the availability of an
inspected certificate by the time you make the usage decision.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QA312 - A category &1 inspected certificate is required ?

  The SAP error message QA312 indicates that a specific category of inspected certificate is required for a material or product in the Quality Management (QM) module. This error typically arises during processes such as goods receipt, inspection lot creation, or when trying to post a quality inspection result.
  Cause:
  The error occurs when:
  
  A material is set up to require a specific type of inspection certificate (e.g., certificate of analysis, inspection report) but the required certificate is not available or not provided.
  The inspection lot is created for a material that has a certificate requirement defined in the material master or in the quality inspection settings.
  The configuration settings in the Quality Management module are not aligned with the requirements for the material.
  
  Solution:
  To resolve the QA312 error, you can take the following steps:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03) and check the Quality Management view.
  Verify if the "Certificate Required" field is set correctly and if the appropriate certificate category is defined.
  
  
  
  Review Inspection Settings:
  
  Check the inspection settings in the Quality Management configuration (transaction code SPRO).
  Ensure that the certificate categories are correctly defined and that the system is configured to recognize the required certificates for the specific material.
  
  
  
  Provide the Required Certificate:
  
  If the material requires a specific certificate, ensure that the certificate is available and properly linked to the inspection lot or goods receipt.
  You may need to upload or enter the certificate information in the system.
  
  
  
  Adjust Inspection Lot Creation:
  
  If the inspection lot is being created automatically, check the settings for automatic lot creation to ensure that it aligns with the certificate requirements.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to Quality Management and certificate requirements for further insights.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for assistance, especially if it involves complex configurations or custom developments.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM03: Display Material Master
  QA01: Create Inspection Lot
  QA02: Change Inspection Lot
  QA03: Display Inspection Lot
  SPRO: Customizing Implementation Guide
  
  
  
  Quality Management Configuration:
  
  Ensure that the quality inspection settings are properly configured in the system to handle certificate requirements.
  
  
  
  User Exits and BAdIs:
  
  If your organization has custom developments, check for any user exits or BAdIs that might affect the handling of inspection certificates.
  
  
  
  By following these steps, you should be able to identify the cause of the QA312 error and implement the necessary solutions to resolve it.