How To Fix Q6238 - Enter an active info structure

SAP Error Message - Details

• Message type: E = Error

• Message class: Q6 - Archive Information System

• Message number: 238

• Message text: Enter an active info structure

What causes this issue?

You have not selected an archive information structure.

How to fix this error?

Use F4 to select an active archive information structure.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q6238 - Enter an active info structure ?

  The SAP error message Q6238, which states "Enter an active info structure," typically occurs in the context of Quality Management (QM) when you are trying to create or modify a quality notification or inspection lot, and the system requires an active info structure to proceed.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Inactive Info Structure: The info structure you are trying to use is not active. Info structures are used to store and manage data in SAP, and if the specific structure is not activated, the system cannot process the request.
  Missing Configuration: The info structure may not be properly configured in the system, or it may not be assigned to the relevant application area.
  Incorrect Settings: The settings in the Quality Management module may not be correctly set up, leading to the system not recognizing the info structure.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Info Structure Activation:
  
  Go to the transaction code SIS (Sales Information System) or MC/1 (for Info Structures).
  Check if the info structure you are trying to use is active. If it is not, activate it.
  
  
  
  Review Configuration:
  
  Navigate to the configuration settings for the info structure in the Quality Management module.
  Ensure that the info structure is correctly defined and assigned to the relevant application area.
  
  
  
  Use the Correct Info Structure:
  
  Make sure you are using the correct info structure for your specific process. Sometimes, there may be multiple info structures available, and you need to select the one that is appropriate for your needs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific info structure you are working with to ensure you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MC/1, SIS, and Q/QA for Quality Management.
  SAP Notes: Search for SAP Notes related to error Q6238 for any specific patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to access and modify info structures in the system.
  
  By following these steps, you should be able to resolve the Q6238 error and proceed with your Quality Management tasks in SAP.