How To Fix Q5037 - Handheld application &1 may not change results of inspector &2

SAP Error Message - Details

• Message type: E = Error

• Message class: Q5 - Messages for BAPIs in results recording

• Message number: 037

• Message text: Handheld application &1 may not change results of inspector &2

What causes this issue?

Characteristic results already exist, which were not confirmed by the
handheld application. You cannot overwrite these results.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

However, if you want to copy the results, you must select the result
data origin of the handheld application for the affected
characteristics in results recording. You can also post subsequently.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q5037 - Handheld application &1 may not change results of inspector &2 ?

  The SAP error message Q5037, which states "Handheld application &1 may not change results of inspector &2," typically occurs in the context of quality management processes, particularly when using handheld devices for inspections. This error indicates that the handheld application is attempting to modify inspection results that are not permitted due to certain restrictions or settings in the system.
  Cause:
  
  Authorization Issues: The user may not have the necessary permissions to change the inspection results.
  Status of Inspection Lot: The inspection lot may be in a status that does not allow changes (e.g., completed, closed).
  Configuration Settings: The system configuration may restrict changes to inspection results from handheld devices.
  Data Integrity Rules: There may be data integrity rules in place that prevent modifications to certain fields or results.
  
  Solution:
  
  Check User Authorizations: Ensure that the user has the appropriate authorizations to modify inspection results. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Inspection Lot Status: Verify the status of the inspection lot. If it is completed or closed, you may need to reopen it or create a new inspection lot for further modifications.
  Configuration Review: Consult with your SAP configuration team to review the settings related to handheld applications and inspection results. Adjustments may be needed to allow changes from handheld devices.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling inspection results through handheld applications.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Training and Documentation: Ensure that users are trained on the proper procedures for using handheld applications in the context of quality inspections.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team for further investigation.