How To Fix Q2321 - Action changed

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 321

• Message text: Action changed

What causes this issue?

This is a confirmation of the changes made.

System Response

The changes are active immediately.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2321 - Action changed ?

  The SAP error message Q2321 ("Action changed") typically occurs in the context of Quality Management (QM) within SAP. This message indicates that the action associated with a quality notification or inspection lot has been modified or changed, which can affect the processing of that notification or lot.
  Cause:
  
  Manual Changes: A user may have manually changed the action associated with a quality notification or inspection lot.
  System Configuration: Changes in the configuration settings or workflows related to quality management can lead to this message.
  Data Inconsistencies: There may be inconsistencies in the data that are causing the system to recognize a change in action.
  Status Changes: The status of the quality notification or inspection lot may have changed, leading to a different action being required.
  
  Solution:
  
  Review Changes: Check the change log for the quality notification or inspection lot to identify what changes were made and by whom.
  Validate Configuration: Ensure that the configuration settings for quality management are correct and have not been altered unexpectedly.
  Revert Changes: If the change was made in error, consider reverting to the previous action if applicable.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  User Training: Ensure that users are trained on the proper procedures for handling quality notifications and inspection lots to minimize manual errors.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP QM, such as QM01 for creating quality notifications or QA32 for managing inspection lots.
  Quality Management Module: Understanding the broader context of the Quality Management module in SAP can help in troubleshooting issues related to quality notifications and inspection lots.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches that address known issues.
  
  By following these steps, you should be able to diagnose and resolve the Q2321 error message in SAP.