How To Fix Q2320 - Cannot delete selected action

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 320

• Message text: Cannot delete selected action

What causes this issue?

Only actions with status SCHED can be deleted.

System Response

Operation terminated.

How to fix this error?

Choose an action with status SCHED.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2320 - Cannot delete selected action ?

  The SAP error message Q2320, which states "Cannot delete selected action," typically occurs in the context of Quality Management (QM) within SAP. This error message indicates that the system is unable to delete a specific action or task that has been selected, often due to certain constraints or conditions that are not met.
  Causes:
  
  Action Status: The action you are trying to delete may be in a status that does not allow deletion. For example, if the action is already completed or has been processed in some way, it may be locked for deletion.
  Dependencies: There may be other objects or processes that are dependent on the action you are trying to delete. If the action is linked to other records, the system will prevent deletion to maintain data integrity.
  Authorization Issues: The user may not have the necessary permissions to delete the action. SAP has strict authorization checks, and if the user lacks the required roles or permissions, the action cannot be deleted.
  Configuration Settings: Certain configuration settings in the Quality Management module may restrict the deletion of actions based on business rules or workflows.
  
  Solutions:
  
  Check Action Status: Review the status of the action you are trying to delete. If it is completed or in a locked state, you may need to change its status or consult with your process owner to determine the next steps.
  Review Dependencies: Investigate if there are any dependencies or linked records that prevent deletion. You may need to remove or adjust these dependencies before attempting to delete the action.
  Authorization Check: Ensure that you have the necessary authorizations to delete the action. If not, contact your SAP security administrator to request the appropriate permissions.
  Consult Documentation: Review the relevant SAP documentation or help files for any specific guidelines related to the deletion of actions in the Quality Management module.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to error Q2320. SAP Notes often provide insights into known issues and their resolutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA32 (Change Inspection Lot) or QA03 (Display Inspection Lot), which may help you navigate related processes.
  User Roles: Review user roles and authorizations in the SAP system to ensure compliance with your organization's security policies.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the Q2320 error message in SAP.