How To Fix Q2313 - Internal error: no action log found

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 313

• Message text: Internal error: no action log found

What causes this issue?

No action log found in the database.

System Response

Operation terminated.

How to fix this error?

Contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2313 - Internal error: no action log found ?

  The SAP error message Q2313, which states "Internal error: no action log found," typically occurs in the context of Quality Management (QM) processes. This error indicates that the system is unable to find the action log that is required for processing a specific quality management task, such as a quality notification or inspection lot.
  Causes:
  
  Missing Action Log: The action log that is supposed to be generated during a quality management process is either not created or has been deleted.
  System Configuration Issues: There may be configuration issues in the QM module that prevent the action log from being generated correctly.
  Data Inconsistencies: There could be inconsistencies in the data related to the quality management documents, such as notifications or inspection lots.
  Authorization Issues: The user may not have the necessary authorizations to access the action log.
  System Bugs: There may be bugs or issues in the SAP system that lead to this error.
  
  Solutions:
  
  Check Action Log Creation: Verify if the action log is being created as expected. You can do this by checking the relevant configuration settings in the QM module.
  Review Configuration: Ensure that the configuration for action logs in the QM module is set up correctly. This includes checking the settings for quality notifications and inspection lots.
  Data Consistency Check: Perform a consistency check on the relevant quality management documents to ensure that there are no inconsistencies or missing data.
  User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the action log.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the action log is failing to be created or accessed.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QM01 (Create Quality Notification) and QA32 (Display Inspection Lot).
  Documentation: Review SAP documentation related to Quality Management and action logs for more detailed information on configuration and troubleshooting.
  Community Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the Q2313 error in your SAP system.