How To Fix Q2312 - No action log found for this action

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 312

• Message text: No action log found for this action

What causes this issue?

The system could not find any details about the action in the database.

System Response

The action log is not displayed.

How to fix this error?

Check the job log to determine whether the action started or whether it
terminated during the initialization phase.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2312 - No action log found for this action ?

  The SAP error message Q2312, which states "No action log found for this action," typically occurs in the context of Quality Management (QM) within SAP. This error indicates that the system is unable to find an action log for a specific quality action that you are trying to execute. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Action Log: The action log for the specific quality action you are trying to access may not have been created or may have been deleted.
  Incorrect Configuration: There may be issues with the configuration of the quality management module, leading to the inability to generate or retrieve action logs.
  Authorization Issues: The user may not have the necessary authorizations to view or access the action logs.
  Data Inconsistencies: There may be inconsistencies in the data or records related to the quality action, leading to the error.
  System Errors: There could be underlying system errors or bugs that are preventing the action log from being generated or accessed.
  
  Solutions:
  
  Check Action Log Creation: Verify if the action log was created for the specific quality action. You can do this by checking the relevant transaction codes or reports in SAP.
  Review Configuration: Ensure that the configuration settings for the Quality Management module are correct. This includes checking the settings for action logs and quality notifications.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the action logs.
  Data Consistency Check: Run consistency checks on the quality management data to identify and resolve any inconsistencies.
  Consult SAP Notes: Look for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and QM03 (Display Quality Notification) to manage quality notifications and action logs.
  Documentation: Review SAP documentation related to Quality Management and action logs for more detailed information on how they function and how to troubleshoot issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the Q2312 error in SAP.