How To Fix Q2311 - Internal error: BPLAN record not found

Q2311 - Overview

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 311

• Message text: Internal error: BPLAN record not found

What causes this issue?

A data record that describes a scheduled action could not be found.
Most likely the internal data structure is corrupt.

System Response

Operation terminated.

How to fix this error?

Contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2311 - Internal error: BPLAN record not found ?

  The SAP error message Q2311: Internal error: BPLAN record not found typically occurs in the context of Quality Management (QM) when the system is unable to find a corresponding business plan (BPLAN) record for a specific operation or inspection lot. This can happen for various reasons, including data inconsistencies or configuration issues.
  Causes:
  
  Missing BPLAN Record: The most straightforward cause is that the BPLAN record does not exist in the system for the specified criteria.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in related tables.
  
  Configuration Issues: The configuration settings for the Quality Management module may not be set up correctly, leading to the inability to retrieve the BPLAN record.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the BPLAN records.
  System Bugs: There could be bugs or issues in the specific version of SAP you are using.
  
  Solutions:
  
  Check BPLAN Records: Verify if the