How To Fix PUR_SALESORDER011 - Order determination failed (Sales order &1; purchase order &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PUR_SALESORDER - Web Services Purchasing

• Message number: 011

• Message text: Order determination failed (Sales order &1; purchase order &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PUR_SALESORDER011 - Order determination failed (Sales order &1; purchase order &2) ?

  The SAP error message PUR_SALESORDER011 indicates that there was a failure in the order determination process for a sales order and a related purchase order. This error typically arises in scenarios where the system is trying to determine the appropriate purchase order for a sales order, but it encounters issues that prevent it from doing so.
  Causes of the Error
  
  
  Missing or Incorrect Configuration: The system may not be properly configured to link sales orders with purchase orders. This could be due to missing settings in the material master, vendor master, or purchasing info records.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the sales order or purchase order, such as incorrect item categories, missing data, or mismatched material numbers.
  
  
  Purchase Order Not Created: The purchase order that the system is trying to reference may not exist or may have been deleted.
  
  
  Sales Order Item Category: The item category of the sales order may not be set up to allow for purchase order determination.
  
  
  Availability Check Issues: If the system is unable to find available stock or if the availability check is not configured correctly, it may fail to determine the purchase order.
  
  
  Solutions
  
  
  Check Configuration: Review the configuration settings for sales and purchasing documents. Ensure that the necessary settings are in place for the item categories and that the sales order is correctly linked to the purchase order.
  
  
  Verify Data: Check the sales order and purchase order for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  
  
  Create Purchase Order: If the purchase order does not exist, create it manually or ensure that the system is set up to automatically create it when needed.
  
  
  Review Item Categories: Ensure that the item category of the sales order is appropriate for the type of transaction you are trying to perform. You may need to adjust the item category settings.
  
  
  Check Availability Check Settings: Review the availability check settings to ensure that they are configured correctly and that the system can find available stock.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases updates that may resolve known issues.
  
  
  Related Information
  
  
  Transaction Codes: You may want to use transaction codes like VA03 (Display Sales Order) and ME23N (Display Purchase Order) to review the details of the sales and purchase orders involved.
  
  
  Debugging: If you have access to technical resources, debugging the order determination process can provide insights into where the failure is occurring.
  
  
  SAP Community: Engaging with the SAP Community forums can provide additional insights and solutions from other users who may have encountered similar issues.
  
  
  Documentation: Refer to SAP documentation for detailed information on order determination processes and configuration settings.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.