How To Fix PUR_SALESORDER009 - No Terms of Payment Key found (customer &1; &2; &3; &4)

PUR_SALESORDER009 - Overview

• Message type: E = Error

• Message class: PUR_SALESORDER - Web Services Purchasing

• Message number: 009

• Message text: No Terms of Payment Key found (customer &1; &2; &3; &4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PUR_SALESORDER009 - No Terms of Payment Key found (customer &1; &2; &3; &4) ?

  The SAP error message PUR_SALESORDER009 indicates that there is no Terms of Payment key found for a specific customer in the system. This error typically arises when creating or processing sales orders, and it can prevent the completion of the transaction.
  
  Cause:
  
  Missing Terms of Payment: The most common cause is that the Terms of Payment (ZTERM) have not been defined for the customer in the customer master data.
  Incorrect Customer Data: The customer master data may be incomplete or incorrectly maintained, leading to the absence of the required payment terms.
  Sales Area Configuration: The sales area (Sales Organization, Distribution Channel, Division) may not be properly configured to include the necessary payment terms for the customer.
  Data Migration Issues: If data was migrated from another system, there may have been issues that resulted in missing or incorrect payment terms.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Enter