How To Fix PUR_SALESORDER007 - No Sales Document Type found (customer &1; &2; &3; &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: PUR_SALESORDER - Web Services Purchasing

• Message number: 007

• Message text: No Sales Document Type found (customer &1; &2; &3; &4)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PUR_SALESORDER007 - No Sales Document Type found (customer &1; &2; &3; &4) ?

  The SAP error message PUR_SALESORDER007 indicates that the system could not find a sales document type for the specified customer and other parameters. This error typically occurs in the context of sales order processing, where the system is trying to create or process a sales order but cannot find the appropriate configuration for the sales document type.
  Cause
  The error can be caused by several factors, including:
  
  Missing Sales Document Type: The sales document type that is being referenced does not exist in the system for the specified customer or sales area.
  Configuration Issues: The sales document type may not be properly configured in the system, or it may not be assigned to the relevant sales area (Sales Organization, Distribution Channel, Division).
  Customer Master Data: The customer master data may not be set up correctly, or the customer may not be assigned to the correct sales area.
  Authorization Issues: The user may not have the necessary authorizations to access the sales document type.
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check Sales Document Type Configuration:
  
  Go to the transaction code VOTXN or SPRO to access the configuration settings.
  Navigate to Sales and Distribution > Sales > Sales Document > Define Sales Document Types.
  Ensure that the sales document type you are trying to use is defined and configured correctly.
  
  
  
  Verify Customer Master Data:
  
  Use transaction code XD03 (Display Customer) to check the customer master data.
  Ensure that the customer is assigned to the correct sales area (Sales Organization, Distribution Channel, Division).
  Check if the customer has the necessary sales document types assigned.
  
  
  
  Check Sales Area Assignment:
  
  Ensure that the sales document type is assigned to the relevant sales area in the configuration.
  You can check this in the same configuration area where you defined the sales document types.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to create or process the sales order with the specified document type.
  You may need to consult with your SAP security team to verify user roles and authorizations.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  VOTXN: Configuration for Sales Document Types
  XD03: Display Customer Master Data
  VA01: Create Sales Order
  VA02: Change Sales Order
  VA03: Display Sales Order
  
  
  
  SAP Documentation: Refer to the SAP Help Portal for detailed documentation on sales order processing and configuration.
  
  
  SAP Community: You can also search for discussions or similar issues in the SAP Community forums, where other users may have encountered and resolved the same error.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.