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Message type: E = Error
Message class: PUR_SALESORDER - Web Services Purchasing
Message number: 005
Message text: No internal Product number found (&1: &2)
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PUR_SALESORDER005
- No internal Product number found (&1: &2) ?The SAP error message PUR_SALESORDER005 indicates that the system could not find an internal product number for the specified product in the sales order. This error typically arises in scenarios where the product is not properly defined or linked within the system.
Causes:
- Missing Product Master Data: The product may not exist in the system or may not have been created in the relevant plant or sales organization.
- Incorrect Product Number: The product number provided in the sales order may be incorrect or misspelled.
- Data Synchronization Issues: There may be issues with data synchronization between different modules (e.g., between Material Management and Sales and Distribution).
- Inactive Product: The product might be inactive or blocked for sales.
- Configuration Issues: There may be configuration issues in the system that prevent the product from being recognized.
Solutions:
Check Product Master Data:
- Verify that the product exists in the system by checking the material master (transaction code MM03).
- Ensure that the product is created for the relevant sales organization and plant.
Verify Product Number:
- Double-check the product number entered in the sales order for any typos or errors.
Activate or Unblock Product:
- If the product is inactive or blocked, you may need to activate it or remove the block.
Data Synchronization:
- Ensure that all relevant data is synchronized across different modules. This may involve running background jobs or checking for any data inconsistencies.
Consult Configuration:
- If the issue persists, consult with your SAP configuration team to ensure that the product is correctly configured in the system.
Check for Updates:
- Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve underlying issues.
Related Information:
Transaction Codes:
SAP Notes: Check SAP Notes for any known issues related to this error message. You can search for relevant notes in the SAP Support Portal.
Documentation: Review SAP documentation related to sales order processing and material management for further insights.
If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's help resources for more in-depth troubleshooting.
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