How To Fix PUR_SALESORDER013 - No time zone could be determined (item &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: PUR_SALESORDER - Web Services Purchasing

• Message number: 013

• Message text: No time zone could be determined (item &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PUR_SALESORDER013 - No time zone could be determined (item &1) ?

  The SAP error message PUR_SALESORDER013 indicates that the system is unable to determine a time zone for a specific item in a sales order. This can occur for various reasons, typically related to configuration or data issues. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Missing Time Zone Configuration: The time zone for the user or the relevant organizational unit (like company code or sales area) may not be configured in the system.
  User Profile Settings: The user profile may not have a time zone assigned, which can lead to this error when processing sales orders.
  Master Data Issues: The master data for the customer or the material may not have the necessary time zone information.
  System Settings: The system settings for time zones may not be properly defined or may be inconsistent.
  
  Solutions:
  
  
  Check User Profile:
  
  Go to the user profile settings in SAP (transaction code SU01).
  Ensure that the time zone is correctly set for the user experiencing the error.
  
  
  
  Verify Organizational Unit Settings:
  
  Check the configuration for the relevant organizational units (like company code or sales area) to ensure that a time zone is assigned.
  This can typically be done in the configuration settings under Enterprise Structure.
  
  
  
  Review Master Data:
  
  Check the customer master data (transaction code XD03) to ensure that the time zone is specified.
  Similarly, check the material master data (transaction code MM03) for any relevant time zone settings.
  
  
  
  System Configuration:
  
  Ensure that the time zone settings in the system are correctly configured. This can be checked in the configuration settings under General Settings > Time Zones.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific patches or updates that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above areas, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a more complex configuration issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes like SU01 (User Maintenance), XD03 (Display Customer), and MM03 (Display Material) for checking user and master data settings.
  Time Zone Tables: Review the time zone tables in SAP (like T006) to understand how time zones are defined and used within the system.
  
  By following these steps, you should be able to identify and resolve the issue related to the PUR_SALESORDER013 error message.