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Message type: E = Error
Message class: PU - Upgrade and Transport Log Messages
Message number: 821
Message text: Inaccurate information entries were corrected (in total &)
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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PU821
- Inaccurate information entries were corrected (in total &) ?The SAP error message PU821, which states "Inaccurate information entries were corrected (in total &)," typically relates to issues in the payroll processing or data entry within the SAP Human Capital Management (HCM) module. This message indicates that the system has detected discrepancies in the payroll data, which it has automatically corrected.
Causes:
- Data Entry Errors: Incorrect or inconsistent data entries in employee master data, time data, or payroll results can lead to this error.
- Configuration Issues: Misconfigurations in payroll settings or infotypes can cause discrepancies in the calculations.
- Changes in Master Data: If there are changes in employee master data (e.g., salary changes, tax information) that have not been properly reflected in the payroll results.
- Retroactive Accounting: If there are retroactive changes that affect previous payroll periods, the system may need to correct entries to ensure accuracy.
- Custom Enhancements: Custom code or enhancements that interfere with standard payroll processing can also lead to this error.
Solutions:
- Review Payroll Results: Check the payroll results for the affected employee(s) to identify any discrepancies in the data.
- Check Master Data: Ensure that all employee master data is accurate and up-to-date. Pay special attention to infotypes related to payroll, such as infotype 0008 (Basic Pay) and infotype 0014 (Recurring Payments/Deductions).
- Analyze Configuration: Review the payroll configuration settings to ensure they are set up correctly. This includes checking wage types, payroll schemas, and rules.
- Run Payroll Simulation: Use the payroll simulation feature to test the payroll run without posting it to identify potential issues.
- Consult SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
- Engage Technical Support: If the issue persists, consider reaching out to SAP support or your internal SAP technical team for further investigation.
Related Information:
By following these steps, you should be able to identify the root cause of the PU821 error and implement the necessary corrections to ensure accurate payroll processing.
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