How To Fix PU821 - Inaccurate information entries were corrected (in total &)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PU - Upgrade and Transport Log Messages

  • Message number: 821

  • Message text: Inaccurate information entries were corrected (in total &)

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PU821 - Inaccurate information entries were corrected (in total &) ?

    The SAP error message PU821, which states "Inaccurate information entries were corrected (in total &)," typically relates to issues in the payroll processing or data entry within the SAP Human Capital Management (HCM) module. This message indicates that the system has detected discrepancies in the payroll data, which it has automatically corrected.

    Causes:

    1. Data Entry Errors: Incorrect or inconsistent data entries in employee master data, time data, or payroll results can lead to this error.
    2. Configuration Issues: Misconfigurations in payroll settings or infotypes can cause discrepancies in the calculations.
    3. Changes in Master Data: If there are changes in employee master data (e.g., salary changes, tax information) that have not been properly reflected in the payroll results.
    4. Retroactive Accounting: If there are retroactive changes that affect previous payroll periods, the system may need to correct entries to ensure accuracy.
    5. Custom Enhancements: Custom code or enhancements that interfere with standard payroll processing can also lead to this error.

    Solutions:

    1. Review Payroll Results: Check the payroll results for the affected employee(s) to identify any discrepancies in the data.
    2. Check Master Data: Ensure that all employee master data is accurate and up-to-date. Pay special attention to infotypes related to payroll, such as infotype 0008 (Basic Pay) and infotype 0014 (Recurring Payments/Deductions).
    3. Analyze Configuration: Review the payroll configuration settings to ensure they are set up correctly. This includes checking wage types, payroll schemas, and rules.
    4. Run Payroll Simulation: Use the payroll simulation feature to test the payroll run without posting it to identify potential issues.
    5. Consult SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
    6. Engage Technical Support: If the issue persists, consider reaching out to SAP support or your internal SAP technical team for further investigation.

    Related Information:

    • Transaction Codes: You may use transaction codes like PC00_MXX_CALC (for payroll calculation) or PC00_MXX_CEDT (for payroll results) to analyze payroll data.
    • Documentation: Refer to SAP HCM documentation for detailed information on payroll processing and error handling.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the root cause of the PU821 error and implement the necessary corrections to ensure accurate payroll processing.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker