How To Fix PU823 - Global information cannot be read

PU823 - Overview

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 823

• Message text: Global information cannot be read

What causes this issue?

The global information could not be read for user &V1&.
This may be caused by the following:
Operating system file &V2& is read-protected
Directory in which it is searched for does not exist or is
write-protected

System Response

The function terminates.

How to fix this error?

Inform your system administrator about this problem, giving the file
name (&V2&), the name of the SAP system (&V3&), and the host name (&V4&
).

Error message extract from SAP system. Copyright SAP SE.

PU823 - Details

• The SAP error message PU823 ("Global information cannot be read") typically occurs in the context of personnel administration or payroll processing. This error indicates that the system is unable to retrieve the necessary global information for a specific employee or organizational unit. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Data: The global data for the employee or organizational unit may not be maintained in the system. This could include missing infotypes or incorrect entries.
  Authorization Issues: The user may not have the necessary authorizations to access the global information for the employee or organizational unit.
  
  Configuration Issues: There may be configuration problems in the system that prevent the retrieval of global data.
  Data Consistency: There could be inconsistencies in the data, such as incorrect relationships between personnel numbers, organizational units, or other related entities.
  System Errors: Temporary system issues or bugs may also lead to this error.
  
  Solutions:
  
  Check Data Maintenance: