How To Fix PTRM_WEB_UI071 - Travel request &1 has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 071

• Message text: Travel request &1 has been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI071 - Travel request &1 has been deleted ?

  The SAP error message PTRM_WEB_UI071 indicates that a travel request has been deleted and is no longer available for processing. This message typically arises in the context of the SAP Travel Management module when a user attempts to access or modify a travel request that has been removed from the system.
  Cause:
  
  Deletion of Travel Request: The most straightforward cause is that the travel request identified by the number &1 has been deleted by a user or through a batch process.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP and an external system), it may lead to inconsistencies where a request appears to exist in one system but has been deleted in another.
  Authorization Issues: Sometimes, users may not have the necessary authorizations to view certain travel requests, leading to confusion about their status.
  
  Solution:
  
  Verify Deletion: Check the status of the travel request in the system. You can do this by using transaction codes like PR05 (Travel Expenses) or PR04 (Travel Request) to see if the request is indeed deleted.
  Recreate the Request: If the travel request was deleted and needs to be processed, you may need to recreate it. Ensure that all necessary information is captured accurately.
  Check User Authorizations: Ensure that the user trying to access the travel request has the appropriate authorizations. If not, contact your SAP security administrator to adjust the permissions.
  Consult with IT Support: If the deletion was unexpected or if there are concerns about data integrity, it may be necessary to consult with your IT support team or SAP Basis team to investigate further.
  Review System Logs: Check system logs for any related errors or messages that might provide additional context on why the request was deleted.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to travel management and the specific error message.
  Documentation: Review SAP documentation for Travel Management to understand the lifecycle of travel requests and the implications of deletion.
  User Training: Ensure that users are trained on the proper handling of travel requests, including how to avoid accidental deletions.
  
  By following these steps, you should be able to address the error message PTRM_WEB_UI071 effectively.