How To Fix PTRM_WEB_UI072 - Expense report &1 has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 072

• Message text: Expense report &1 has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI072 - Expense report &1 has been deleted ?

  The SAP error message PTRM_WEB_UI072 indicates that an expense report has been deleted. This message typically arises in the context of the SAP Travel Management module, particularly when users attempt to access or process an expense report that no longer exists in the system.
  Cause:
  
  Deletion of Expense Report: The most straightforward cause is that the expense report identified by the number &1 has been deleted by a user or through a batch process.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP and an external system), it may lead to discrepancies where the report appears to be available but is actually deleted.
  User Permissions: Sometimes, users may not have the necessary permissions to view certain reports, leading to confusion about whether the report exists or has been deleted.
  
  Solution:
  
  Verify Report Status: Check the status of the expense report in the SAP system. You can do this by navigating to the relevant transaction (e.g., PR05 for travel expenses) and searching for the report number.
  Check Deletion Logs: If you have access, review the deletion logs or audit trails to see who deleted the report and when. This can help in understanding the context of the deletion.
  Recreate the Report: If the report was deleted in error, you may need to recreate it. Ensure that all necessary data is available to do so.
  User Permissions: Ensure that the user trying to access the report has the appropriate permissions. If not, contact your SAP administrator to adjust the permissions.
  Consult Documentation: Refer to SAP documentation or support for any specific guidelines related to the Travel Management module and handling deleted reports.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on how to properly manage expense reports, including understanding the implications of deleting reports.
  System Configuration: Review the configuration settings in the Travel Management module to ensure that they align with your organization's policies regarding expense report management.
  
  If the issue persists after following these steps, it may be beneficial to contact SAP support for further assistance.