How To Fix PTRM_WEB_UI070 - Select exactly one credit card receipt and one expense receipt

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 070

• Message text: Select exactly one credit card receipt and one expense receipt

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI070 - Select exactly one credit card receipt and one expense receipt ?

  The SAP error message PTRM_WEB_UI070, which states "Select exactly one credit card receipt and one expense receipt," typically occurs in the context of processing travel expenses or credit card transactions within the SAP system, particularly in the Travel Management module.
  Cause:
  This error message is triggered when a user attempts to perform an action that requires the selection of one credit card receipt and one expense receipt, but the selection criteria are not met. This could happen due to:
  
  Multiple Selections: The user has selected more than one credit card receipt or more than one expense receipt.
  No Selection: The user has not selected any credit card receipt or expense receipt.
  Incorrect Pairing: The user has selected a credit card receipt but no corresponding expense receipt, or vice versa.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Review Selections: Ensure that you have selected exactly one credit card receipt and one expense receipt. Check the selection boxes carefully.
  
  
  Clear Selections: If you have multiple selections, clear all selections and then select only one credit card receipt and one expense receipt.
  
  
  Check for Valid Receipts: Make sure that the receipts you are trying to select are valid and correspond to each other. For example, ensure that the credit card receipt is related to the expense receipt you are trying to process.
  
  
  Refresh the Page: Sometimes, refreshing the page or reloading the transaction can help clear any temporary glitches.
  
  
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or user guides related to travel management and expense reporting.
  
  
  Contact Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  Related Information:
  
  SAP Travel Management: This module is designed to manage travel expenses, including the integration of credit card transactions.
  User Training: Ensure that users are trained on how to properly select and manage receipts within the SAP system to avoid similar errors in the future.
  System Configuration: Sometimes, the error may be related to system configuration or settings. Ensure that the system is configured correctly for handling credit card and expense receipts.
  
  By following these guidelines, you should be able to resolve the PTRM_WEB_UI070 error and proceed with your transaction successfully.