How To Fix PTRM_WEB_UI034 - Address is not unique; enter a new address or select a search result

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 034

• Message text: Address is not unique; enter a new address or select a search result

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI034 - Address is not unique; enter a new address or select a search result ?

  The SAP error message PTRM_WEB_UI034, which states "Address is not unique; enter a new address or select a search result," typically occurs in the context of address management within SAP applications, particularly when dealing with address entries in the system.
  Cause:
  This error arises when the system detects that the address you are trying to enter is not unique. This can happen for several reasons:
  
  Duplicate Addresses: The address you are trying to input already exists in the system, and there are multiple entries that match the criteria you provided.
  Incomplete Address Information: If the address details you entered are insufficient to uniquely identify a single address, the system may return multiple matches.
  Configuration Issues: There may be issues with how addresses are configured or managed in your SAP system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Addresses: Use the search functionality to look for existing addresses that match the one you are trying to enter. You can refine your search criteria to find the specific address you need.
  
  
  Modify Input: If you are entering a new address, ensure that you provide complete and accurate information. Adding more details (like postal code, city, or country) can help the system identify the address uniquely.
  
  
  Select from Search Results: If the system provides a list of addresses that match your input, select one from the search results instead of trying to create a new one.
  
  
  Consult with IT Support: If you believe the error is due to a system configuration issue or if you are unable to resolve it, contact your SAP support team or IT department for assistance. They may need to check the address management settings or data integrity in the system.
  
  
  Data Cleanup: If there are indeed duplicate addresses in the system, it may be necessary to clean up the data to ensure that each address is unique. This may involve merging duplicate entries or deleting unnecessary ones.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on address management and error handling.
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with address management, such as BP (Business Partner) or VD01 (Create Customer).
  User Training: Ensure that users are trained on how to enter addresses correctly and understand the importance of unique entries in the system.
  
  By following these steps, you should be able to resolve the PTRM_WEB_UI034 error and successfully manage addresses within your SAP application.