How To Fix PTRM_WEB_UI035 - Location search returns no value

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 035

• Message text: Location search returns no value

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI035 - Location search returns no value ?

  The SAP error message PTRM_WEB_UI035, which indicates that a location search returns no value, typically occurs in the context of the SAP Personnel Time Recording Management (PTRM) or similar applications where location data is being queried. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  
  Data Configuration Issues: The location data may not be properly configured in the system. This could be due to missing entries in the relevant tables or incorrect settings in the configuration.
  
  
  Search Criteria: The search criteria used in the location search may be too restrictive or incorrect, leading to no results being returned.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the location data, resulting in an empty search result.
  
  
  System Performance: If the system is experiencing performance issues, it may not be able to retrieve the data in a timely manner, leading to a timeout or empty result.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  
  Solutions:
  
  
  Check Configuration: Verify that the location data is correctly configured in the system. Ensure that all necessary entries are present in the relevant tables (e.g., T001W for plants, T005 for countries, etc.).
  
  
  Review Search Criteria: Adjust the search criteria to be less restrictive. Ensure that the parameters being used for the search are valid and correctly formatted.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the location data. This can be checked in the user roles and authorizations assigned to the user.
  
  
  System Performance: Monitor the system performance and check for any issues that may be affecting data retrieval. This may involve checking system logs or consulting with the IT team.
  
  
  Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further investigation. They may need to check for any underlying technical issues or bugs in the system.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for PTRM or the specific module you are working with to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.