How To Fix PTRM_WEB_UI032 - To modify an address or the round trip flag, reset the computed distance

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 032

• Message text: To modify an address or the round trip flag, reset the computed distance

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI032 - To modify an address or the round trip flag, reset the computed distance ?

  The SAP error message PTRM_WEB_UI032 typically occurs in the context of address management or location services within the SAP system, particularly when dealing with transportation management or logistics. This error indicates that there is an issue with modifying an address or the round trip flag due to a computed distance that needs to be reset.
  Cause:
  The error is usually triggered when:
  
  Address Modification: You are trying to modify an address or the round trip flag in a transportation-related document, but the system has already computed a distance based on the existing address.
  Distance Calculation: The system requires that the computed distance be reset before any changes can be made to the address or the round trip flag. This is to ensure that the distance calculations remain accurate and consistent with the current address data.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Reset Computed Distance:
  
  Look for an option in the user interface to reset or clear the computed distance. This may be available in the form of a button or menu option.
  If you are using a custom transaction or application, you may need to check the specific functionality provided for resetting the distance.
  
  
  
  Modify Address or Round Trip Flag:
  
  After resetting the computed distance, attempt to modify the address or the round trip flag again.
  Ensure that the new address is valid and correctly formatted.
  
  
  
  Recompute Distance:
  
  Once the modifications are made, recompute the distance if necessary. This may be done automatically by the system or may require a manual action.
  
  
  
  Check for Customizations:
  
  If you are using custom developments or enhancements, ensure that they are not interfering with the standard behavior of the address management functionality.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to the version of SAP you are using, as the steps may vary slightly.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to address management and transportation management, such as /SCMTMS/ for Transportation Management.
  User Roles and Authorizations: Ensure that the user has the necessary permissions to modify addresses and compute distances in the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.