How To Fix PTRM_WEB_UI021 - Search failed; check the address fields

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 021

• Message text: Search failed; check the address fields

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI021 - Search failed; check the address fields ?

  The SAP error message PTRM_WEB_UI021, which states "Search failed; check the address fields," typically occurs in the context of the SAP Portfolio and Project Management (PPM) module, particularly when using the web user interface (Web UI) for searching or retrieving data related to addresses.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Incomplete or Incorrect Address Fields: The search criteria entered in the address fields may be incomplete or incorrect. This could include missing mandatory fields or invalid data formats.
  
  
  Data Issues: There may be issues with the underlying data in the database, such as missing entries or inconsistencies in the address data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the address data or perform the search.
  
  
  
  Configuration Issues: There may be configuration problems in the SAP system that affect how the search functionality operates.
  
  
  System Performance: If the system is experiencing performance issues, it may lead to timeouts or