How To Fix PTRM_WEB_UI023 - Credit card information is incomplete


PTRM_WEB_UI023 - Overview

  • Message type: E = Error

  • Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

  • Message number: 023

  • Message text: Credit card information is incomplete

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRM_WEB_UI023 - Credit card information is incomplete ?
    The SAP error message PTRM_WEB_UI023, which indicates that "Credit card information is incomplete," typically arises in the context of payment processing within SAP systems, particularly when dealing with credit card transactions. This error suggests that the system requires certain mandatory fields related to credit card information that have not been filled out.
    Causes:
    
    Missing Mandatory Fields: The most common cause is that one or more required fields for credit card information are not filled out. This could include fields like credit card number, expiration date, cardholder name, or CVV.
    Incorrect Data Format: The data entered may not conform to the expected format (e.g., entering letters in a numeric field).
    System Configuration: There may be configuration settings in the SAP system that require additional information to be provided for credit card transactions.
    User Role Permissions: The user may not have the necessary permissions to access or enter credit card information.
    
    Solutions:
    
    Check Required Fields: Review the credit card

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