How To Fix PTRM_WEB_UI024 - Address validation failed

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 024

• Message text: Address validation failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI024 - Address validation failed ?

  The SAP error message PTRM_WEB_UI024, which indicates that "Address validation failed," typically occurs in the context of the SAP system when there is an issue with the address data being processed. This error can arise in various scenarios, such as during the creation or modification of business partner addresses, customer addresses, or vendor addresses.
  Causes:
  
  Invalid Address Format: The address data may not conform to the expected format, such as missing required fields (e.g., street, city, postal code).
  Incomplete Data: Required fields may be left blank or not filled out correctly.
  Incorrect Country Code: The country code may be invalid or not recognized by the system.
  Address Validation Service Issues: If the system is configured to use an external address validation service, there may be connectivity issues or the service may be down.
  Data Consistency Issues: There may be inconsistencies in the address data that prevent validation.
  
  Solutions:
  
  Check Address Format: Ensure that the address is entered in the correct format and that all required fields are filled out.
  Validate Required Fields: Make sure that all mandatory fields (like street, city, postal code, and country) are completed.
  Verify Country Code: Check that the country code is valid and corresponds to the address being entered.
  Test Address Validation Service: If using an external service, verify that it is operational and that the SAP system can connect to it.
  Review Configuration: Check the configuration settings for address validation in the SAP system to ensure they are set up correctly.
  Use Address Suggestions: If available, use the address suggestion feature to select a validated address from the system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Use transaction codes like BP (Business Partner) or XD01/XD02 (Customer Master) to review and edit address data.
  Debugging: If you have access, consider debugging the process to identify where the validation is failing.
  User Documentation: Refer to SAP user documentation or help files for guidance on entering addresses correctly.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.