How To Fix PTRM_WEB_UI019 - Routing between countries &1 and &2 not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 019

• Message text: Routing between countries &1 and &2 not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI019 - Routing between countries &1 and &2 not possible ?

  The SAP error message PTRM_WEB_UI019, which states "Routing between countries &1 and &2 not possible," typically occurs in the context of transportation management or logistics within the SAP system. This error indicates that the system cannot find a valid route for transportation between the specified countries (represented by &1 and &2).
  Cause:
  
  Missing Routing Data: The routing data for the specified country pair may not be defined in the system. This can happen if the necessary transportation routes have not been set up in the system.
  Incorrect Configuration: There may be configuration issues in the transportation management settings, such as missing or incorrect entries in the transportation lanes or routes.
  Master Data Issues: The master data for the locations (e.g., shipping points, plants, or vendors) may not be correctly maintained, leading to the inability to establish a route.
  Transportation Zone Issues: The transportation zones for the countries involved may not be correctly defined or linked.
  
  Solution:
  
  
  Check Routing Data: Verify that the routing data for the countries in question is correctly defined in the system. You can do this by checking the transportation lanes and routes in the SAP system.
  
  Navigate to the relevant configuration area (e.g., SPRO) and check the settings under Logistics Execution or Transportation Management.
  
  
  
  Define Missing Routes: If the routing data is missing, you will need to create or update the transportation routes between the specified countries.
  
  Use transaction codes like OVT0 (for transportation lanes) or OVT1 (for routes) to define the necessary routes.
  
  
  
  Review Master Data: Ensure that all relevant master data (e.g., shipping points, plants, vendors) is correctly maintained and that the locations are assigned to the correct transportation zones.
  
  
  Check Transportation Zones: Verify that the transportation zones for the countries involved are correctly defined and that they are linked to the appropriate transportation lanes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on setting up transportation routes and managing logistics configurations.
  
  
  Testing: After making the necessary changes, perform tests to ensure that the routing issue is resolved and that the system can now find a valid route between the specified countries.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVT0, OVT1, SPRO, and others related to transportation management.
  SAP Notes: Check for any SAP Notes related to transportation management and routing issues that may provide additional insights or solutions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Transportation Management for further assistance.