How To Fix PTRM_WEB_UI017 - Advance contains an error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

  • Message number: 017

  • Message text: Advance contains an error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRM_WEB_UI017 - Advance contains an error ?

    The SAP error message PTRM_WEB_UI017, which states "Advance contains an error," typically occurs in the context of the SAP Travel Management module, particularly when dealing with travel advances or expense reports. This error can arise due to various reasons, including data inconsistencies, missing information, or configuration issues.

    Possible Causes:

    1. Missing Required Fields: Certain mandatory fields in the advance request may not be filled out correctly or are left blank.
    2. Invalid Data: The data entered may not conform to the expected formats or values (e.g., dates, amounts).
    3. Configuration Issues: There may be issues with the configuration of the Travel Management module or the specific settings for advances.
    4. Authorization Issues: The user may not have the necessary permissions to create or modify advances.
    5. System Bugs: There could be bugs or issues in the specific version of the SAP system being used.

    Solutions:

    1. Check Required Fields: Review the advance request to ensure all mandatory fields are filled out correctly.
    2. Validate Data: Ensure that all data entered is valid and conforms to the expected formats. For example, check that dates are in the correct format and that amounts are numerical.
    3. Review Configuration: Consult with your SAP administrator or functional consultant to verify that the Travel Management module is configured correctly.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to create or modify travel advances.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error.
    6. Debugging: If you have access to debugging tools, you can analyze the backend processing to identify the exact cause of the error.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for Travel Management for detailed information on how to create and manage advances.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.

    If you are still facing issues after trying the above solutions, it may be beneficial to involve your IT support team or SAP consultants for a more in-depth analysis.

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