How To Fix PTRA_WEB_INTERFACE317 - Trips are assigned to the personnel number; cannot delete

PTRA_WEB_INTERFACE317 - Overview

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 317

• Message text: Trips are assigned to the personnel number; cannot delete

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system checks whether business trips have been created for the
personnel number. In this case, a cluster entry exists in table
PTRV_HEAD.
Due to legal obligations defined for data retention, a personnel number
to which business trips are assigned must not be deleted in a production
system.

How to fix this error?

If you still want to delete the personnel number, you can do so using
report RPUDELPN.
Note that SAP does not assume any responsibility for the resulting data
inconsistencies in this case.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE317 - Trips are assigned to the personnel number; cannot delete ?

  The SAP error message PTRA_WEB_INTERFACE317 indicates that there are trips assigned to a specific personnel number, and as a result, the system does not allow the deletion of that personnel record. This is a common issue in SAP systems when dealing with travel management or personnel data.
  
  Cause:
  The error occurs because the personnel number you are trying to delete has associated trips that are still active or have not been fully processed. SAP enforces data integrity, which means that you cannot delete records that are linked to other data to prevent orphaned records or inconsistencies in the database.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check for Assigned Trips:
  
  Use transaction codes like PR05 (Travel Expenses) or PTRA (Travel Management) to check if there are any trips associated with the personnel number.
  Review the status of these trips to determine if they are still active or if they can be processed.
  
  
  
  Process or Delete