How To Fix PTRA_WEB_INTERFACE017 - Departure time at dest. & & must be later than arrival time at dest. & &

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 017

• Message text: Departure time at dest. & & must be later than arrival time at dest. & &

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE017 - Departure time at dest. & & must be later than arrival time at dest. & & ?

  The SAP error message PTRA_WEB_INTERFACE017 indicates that there is a discrepancy in the timing of a transportation or logistics process. Specifically, it states that the departure time at the destination must be later than the arrival time at the destination. This error typically occurs in transportation management or logistics modules when scheduling or planning shipments.
  Cause:
  
  Incorrect Time Entries: The most common cause is that the departure time has been entered incorrectly, either as an earlier time than the arrival time or as a time that does not logically follow the arrival time.
  Data Entry Errors: Manual data entry errors can lead to incorrect timestamps being recorded.
  System Configuration Issues: There may be issues with how the system is configured to handle time zones or date formats, leading to misinterpretation of the times entered.
  Logical Errors in Planning: The planning logic may have been set up incorrectly, leading to unrealistic scheduling.
  
  Solution:
  
  Verify Time Entries: Check the departure and arrival times entered for the relevant transportation or logistics document. Ensure that the departure time is indeed later than the arrival time.
  Correct Data: If you find that the times are incorrect, update the departure time to a value that is later than the arrival time.
  Check Time Zones: Ensure that the times are being entered in the correct time zone and that there are no discrepancies due to time zone differences.
  Review System Configuration: If the issue persists, review the system configuration related to time handling and scheduling. Ensure that all settings are correct and aligned with business processes.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling time-related errors in your version of SAP.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to transportation management (e.g., /SCMTMS/ORDER for transportation orders) to navigate and troubleshoot effectively.
  User Training: Ensure that users involved in data entry are trained on the importance of accurate time entry and the implications of incorrect data.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message PTRA_WEB_INTERFACE017 in SAP.