How To Fix PTRA_WEB_INTERFACE016 - Border crossings: Return time & & must be later than outbound time & &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

  • Message number: 016

  • Message text: Border crossings: Return time & & must be later than outbound time & &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRA_WEB_INTERFACE016 - Border crossings: Return time & & must be later than outbound time & & ?

    The SAP error message PTRA_WEB_INTERFACE016 indicates that there is an issue with the timing of border crossings in the system. Specifically, the error states that the return time must be later than the outbound time. This typically occurs in scenarios involving transportation or logistics where a vehicle or shipment is crossing a border.

    Cause:

    The error is caused by the following conditions:

    1. Incorrect Time Entry: The return time for a border crossing has been entered as being earlier than the outbound time. This is logically incorrect because a return cannot occur before the outbound journey.
    2. Data Entry Errors: There may be typographical errors or incorrect data entries in the fields for outbound and return times.
    3. System Configuration Issues: In some cases, the configuration of the system may not be set up correctly to handle the timing of border crossings.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Time Entries:

      • Review the outbound and return times entered in the system.
      • Ensure that the return time is set to a time that is later than the outbound time.
    2. Correct Data:

      • If you find that the return time is incorrect, update it to reflect a valid time that is after the outbound time.
    3. Validation:

      • After making corrections, validate the entries to ensure that they meet the required criteria before saving or processing the data again.
    4. Consult Documentation:

      • If you are unsure about the correct times to enter, refer to the relevant SAP documentation or guidelines for border crossing procedures.
    5. System Configuration:

      • If the issue persists, consult with your SAP administrator or technical team to check if there are any configuration issues that need to be addressed.

    Related Information:

    • SAP Modules: This error is typically related to modules dealing with logistics, transportation, or customs management within SAP.
    • Transaction Codes: Depending on your SAP version, you may be using specific transaction codes related to transportation management (e.g., /SCMTMS/ORDER, /SCMTMS/PLANNING).
    • User Roles: Ensure that the user has the appropriate permissions to make changes to border crossing data.
    • SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to border crossing times.

    By following these steps, you should be able to resolve the error and ensure that the border crossing data is correctly entered into the SAP system.

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