How To Fix PTRA_WEB_INTERFACE018 - Changing trip provision variant by changing travel times is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 018

• Message text: Changing trip provision variant by changing travel times is not allowed

What causes this issue?

Changing the travel times would force a change in the trip
provision variant. Such a change is not allowed. The travel times
will be reset.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE018 - Changing trip provision variant by changing travel times is not allowed ?

  The SAP error message PTRA_WEB_INTERFACE018 indicates that there is an issue with changing the trip provision variant when modifying travel times in the SAP Travel Management module. This error typically arises when a user attempts to change the travel times of a trip that is already associated with a specific trip provision variant, which is not allowed in the current configuration.
  Cause:
  The primary cause of this error is that the system is designed to prevent changes to the trip provision variant once travel times have been set. This is to ensure data integrity and consistency in the travel expense processing. The trip provision variant determines how expenses are calculated and processed, and changing it after travel times have been established can lead to inconsistencies.
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Review Travel Times: Check if the travel times need to be changed. If they do not need to be modified, you can proceed without making changes.
  
  
  Reset Travel Times: If you need to change the trip provision variant, you may need to reset or delete the current travel times before making the change. This can usually be done in the travel expense report or trip details.
  
  
  Create a New Trip: If the changes are significant and cannot be accommodated within the existing trip, consider creating a new trip with the desired travel times and trip provision variant.
  
  
  Consult Configuration: If you believe that the current configuration should allow for such changes, consult with your SAP administrator or technical team to review the configuration settings related to trip provision variants and travel times.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes or enhancements related to this functionality.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message. SAP Notes often provide specific solutions or workarounds.
  Documentation: Review the SAP Travel Management documentation for detailed information on trip provision variants and their implications on travel times.
  User Training: Ensure that users are trained on the correct procedures for managing travel times and trip provision variants to minimize the occurrence of this error.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.