How To Fix PTRA_WEB_INTERFACE015 - Trip end time & & must be later than trip start time & &

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 015

• Message text: Trip end time & & must be later than trip start time & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE015 - Trip end time & & must be later than trip start time & & ?

  The SAP error message PTRA_WEB_INTERFACE015 indicates that there is an issue with the trip end time being set earlier than the trip start time. This is a common validation error in systems that manage travel and expense reporting, particularly in SAP Concur or similar travel management modules.
  Cause:
  The error occurs when:
  
  The end time of a trip is entered as being earlier than the start time.
  There may be a data entry mistake where the times are incorrectly inputted.
  The system may have default values that are not being updated correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Values: 
  
  Review the trip details and ensure that the end time is indeed later than the start time. 
  Correct any discrepancies in the time entries.
  
  
  
  Re-enter Times:
  
  If the times appear correct but the error persists, try re-entering the start and end times to ensure that the system registers the changes.
  
  
  
  Time Format:
  
  Ensure that the time format being used is consistent with what the system expects (e.g., 24-hour format vs. 12-hour format).
  
  
  
  System Configuration:
  
  If you have access to system configuration settings, check if there are any default values or settings that might be affecting the time entries.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or user manuals for specific guidelines on entering trip details.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  
  Related Information:
  
  SAP Concur: If you are using SAP Concur, this error may also relate to how travel itineraries are managed within the platform.
  User Training: Ensure that users are trained on how to correctly enter trip details to minimize errors.
  System Updates: Keep your SAP system updated, as patches and updates may resolve underlying issues that could lead to such errors.
  
  By following these steps, you should be able to resolve the error and successfully enter the trip details.