How To Fix PTRA_WEB_INTERFACE013 - Landing at destination: & & not between domestic departure and return

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 013

• Message text: Landing at destination: & & not between domestic departure and return

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE013 - Landing at destination: & & not between domestic departure and return ?

  The SAP error message PTRA_WEB_INTERFACE013 typically occurs in the context of travel management or transportation planning within the SAP system. This error indicates that there is an issue with the routing of a travel itinerary, specifically that the destination is not valid for the specified departure and return locations.
  Cause:
  The error message suggests that the destination you are trying to reach is not valid based on the defined rules for domestic travel. This could be due to several reasons:
  
  Incorrect Itinerary: The itinerary may have been incorrectly entered, leading to a mismatch between the departure and return locations.
  Configuration Issues: The system may not be configured correctly to recognize certain routes as valid for domestic travel.
  Data Entry Errors: There may be typographical errors in the destination or departure locations.
  Travel Policy Restrictions: The organization’s travel policy may restrict certain routes or destinations for domestic travel.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Verify Itinerary: Check the itinerary details to ensure that the departure and return locations are correctly entered and that the destination is valid for domestic travel.
  Check Configuration: If you have access, review the configuration settings in the SAP system to ensure that the routing rules for domestic travel are set up correctly.
  Consult Travel Policy: Review the organization’s travel policy to ensure that the selected destination is allowed for domestic travel.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or system administrator for further assistance. They may need to investigate the configuration or data integrity in the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP documentation related to travel management and routing to understand the rules and configurations that apply to your specific scenario.
  User Forums: Engage with user forums or communities where SAP users discuss similar issues. You may find others who have encountered and resolved the same error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.