How To Fix PTRA_DIALOGUE026 - Unable to print trips with status 'Draft'

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_DIALOGUE - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 026

• Message text: Unable to print trips with status 'Draft'

What causes this issue?

The expense report was edited and saved as a draft in Employee
Self-Service (ESS). Expense reports that have <LS>Draft</> status <ZH>
cannot</> be printed in SAP GUI.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Complete and save the expense report in ESS.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_DIALOGUE026 - Unable to print trips with status 'Draft' ?

  The SAP error message PTRA_DIALOGUE026 indicates that you are trying to print trips that are in a 'Draft' status. In SAP, trips must be in a specific status (usually 'Completed' or 'Approved') to be eligible for printing. Here’s a breakdown of the cause, solution, and related information for this error:
  Cause:
  
  The trips you are attempting to print are still in 'Draft' status. This means they have not been finalized or approved, and therefore, the system does not allow printing until they are in a valid status.
  
  Solution:
  
  
  Change the Status of the Trip:
  
  Navigate to the trip in question and change its status from 'Draft' to 'Completed' or 'Approved'. This typically involves going through the necessary approval workflow or finalizing the trip details.
  
  
  
  Check Approval Workflow:
  
  Ensure that the trip has gone through the required approval process. If there are pending approvals, follow up with the relevant personnel to get the trip approved.
  
  
  
  Review Trip Details:
  
  Make sure all required fields and information in the trip are filled out correctly. Sometimes, missing information can prevent the trip from being finalized.
  
  
  
  Consult Documentation:
  
  Refer to your organization's SAP documentation or user manuals for specific steps on how to change the status of a trip.
  
  
  
  Contact Support:
  
  If you are unable to change the status or if the issue persists, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  
  Related Information:
  
  SAP Transaction Codes: Familiarize yourself with relevant transaction codes such as PR05 (for travel expenses) or PR04 (for travel management) to manage trips effectively.
  User Roles and Permissions: Ensure that you have the necessary permissions to change the status of trips in the system.
  SAP Notes: Check for any SAP Notes related to travel management and printing issues, as they may provide additional insights or patches for known issues.
  
  By following these steps, you should be able to resolve the error and successfully print the trips once they are in the appropriate status.