How To Fix PTRA_DIALOGUE028 - Unable to copy trips with status 'Draft'

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_DIALOGUE - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 028

• Message text: Unable to copy trips with status 'Draft'

What causes this issue?

The expense report was edited and saved as a draft in Employee
Self-Service (ESS). Expense reports that have <LS>Draft</> status <ZH>
cannot</> be copied in SAP GUI.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Complete and save the expense report in ESS.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_DIALOGUE028 - Unable to copy trips with status 'Draft' ?

  The SAP error message PTRA_DIALOGUE028 indicates that the system is unable to copy trips that are in the status of 'Draft'. This typically occurs in the context of travel management within SAP, where users may attempt to copy a travel trip that has not yet been finalized.
  Cause:
  The primary cause of this error is that the trip you are trying to copy is in a 'Draft' status. In SAP Travel Management, trips must be in a status that allows for copying, such as 'Completed' or 'Approved'. Draft trips are considered incomplete and therefore cannot be duplicated.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Change the Status of the Trip: 
  
  If you need to copy a trip, ensure that the original trip is finalized. You can do this by completing the trip and changing its status from 'Draft' to 'Completed' or 'Approved'.
  Navigate to the trip in question and look for options to finalize or submit the trip.
  
  
  
  Review Trip Details: 
  
  Ensure that all required fields and information in the trip are filled out correctly. Sometimes, missing information can prevent the trip from being finalized.
  
  
  
  Check User Permissions: 
  
  Ensure that you have the necessary permissions to change the status of the trip or to copy trips. If you lack the required authorizations, contact your SAP administrator.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific instructions on managing trip statuses and copying trips.
  
  
  
  Contact Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Travel Management: This module allows organizations to manage employee travel, including trip planning, booking, and expense reporting.
  Trip Statuses: Familiarize yourself with the different statuses a trip can have in SAP, such as 'Draft', 'Completed', 'Approved', and 'Rejected', to understand when copying is permissible.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error and successfully copy trips in SAP.