How To Fix PTRA_DIALOGUE029 - Unable to approve trips with status 'Draft'

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_DIALOGUE - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 029

• Message text: Unable to approve trips with status 'Draft'

What causes this issue?

The expense report was edited and saved as a draft in Employee
Self-Service (ESS). Expense reports that have <LS>Draft</> status <ZH>
cannot</> be approved in SAP GUI.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Complete and save the expense report in ESS.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_DIALOGUE029 - Unable to approve trips with status 'Draft' ?

  The SAP error message PTRA_DIALOGUE029 indicates that a user is attempting to approve trips that are in the status of 'Draft'. In SAP Travel Management, trips must be in a specific status to be approved, and 'Draft' is not one of those statuses.
  Cause:
  The primary cause of this error is that the trip is still in the 'Draft' status, which means it has not been finalized or submitted for approval. Only trips that are in the 'Submitted' or 'Approved' status can be processed for approval.
  Solution:
  To resolve this error, the user should take the following steps:
  
  
  Check Trip Status: Verify the status of the trip in question. If it is indeed in 'Draft', the user needs to finalize the trip.
  
  
  Finalize the Trip:
  
  Open the trip in the SAP Travel Management application.
  Complete any required fields or sections that are necessary for submission.
  Save the trip and then submit it for approval. This typically involves changing the status from 'Draft' to 'Submitted'.
  
  
  
  Approval Process: Once the trip is submitted, it can then be approved by the designated approver in the workflow.
  
  
  Related Information:
  
  User Roles: Ensure that the user has the appropriate permissions to submit and approve trips. Sometimes, role-based access can restrict actions based on the user's profile.
  Workflow Configuration: Check if the workflow for trip approvals is correctly configured in the system. If there are issues with the workflow, it may prevent trips from being approved even if they are in the correct status.
  SAP Notes: Look for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  Training: If users frequently encounter this issue, consider providing training on how to properly create, finalize, and submit trips in the SAP Travel Management system.
  
  By following these steps, users should be able to resolve the error and successfully approve trips.