How To Fix PTRA_DIALOGUE024 - Unable to settle trips with status 'Draft'

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_DIALOGUE - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 024

• Message text: Unable to settle trips with status 'Draft'

What causes this issue?

The expense report was edited and saved as a draft in Employee
Self-Service (ESS). Expense reports that have <LS>Draft</> status <ZH>
cannot</> be settled in SAP GUI.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Complete and save the expense report in ESS.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_DIALOGUE024 - Unable to settle trips with status 'Draft' ?

  The SAP error message PTRA_DIALOGUE024 indicates that there is an issue with settling trips that are in the 'Draft' status. This typically occurs in the context of travel management within SAP, where trips must be in a specific status to be processed for settlement.
  Cause:
  The primary cause of this error is that the trips you are trying to settle are still in the 'Draft' status. In SAP Travel Management, a trip must be in a status that allows for settlement (such as 'Completed' or 'Approved') before it can be processed. Draft trips are not finalized and therefore cannot be settled.
  Solution:
  To resolve this error, you need to take the following steps:
  
  
  Check Trip Status: Verify the status of the trips you are trying to settle. You can do this by navigating to the relevant transaction in SAP (e.g., PR05 for trip management).
  
  
  Complete the Trip: If the trip is in 'Draft' status, you will need to complete or approve the trip. This usually involves:
  
  Filling in all required fields in the trip details.
  Submitting the trip for approval if your organization has an approval workflow in place.
  
  
  
  Change Status: Once the trip is completed and approved, it should change to a status that allows for settlement (e.g., 'Completed'). 
  
  
  Retry Settlement: After ensuring that the trip is no longer in 'Draft' status, attempt to settle the trip again.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PR05 (for trip management) and PR06 (for trip settlement).
  User Roles: Ensure that you have the necessary permissions to change the status of trips and perform settlements.
  Documentation: Refer to SAP Help documentation or your organization's internal guidelines for specific procedures related to trip management and settlement.
  Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in SAP Travel Management.
  
  By following these steps, you should be able to resolve the error and successfully settle the trips.