How To Fix PTRA_DIALOGUE025 - Unable to cancel trips with status 'Draft'

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_DIALOGUE - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 025

• Message text: Unable to cancel trips with status 'Draft'

What causes this issue?

The expense report was edited and saved as a draft in Employee
Self-Service (ESS). Expense reports that have <LS>Draft</> status <ZH>
cannot</> be canceled in SAP GUI.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Complete and save the expense report in ESS.
Alternatively, you can delete the expense report in SAP GUI.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_DIALOGUE025 - Unable to cancel trips with status 'Draft' ?

  The SAP error message PTRA_DIALOGUE025 indicates that you are trying to cancel trips that are in the 'Draft' status. In SAP Travel Management, trips must be in a specific status to be eligible for cancellation, and 'Draft' is not one of those statuses.
  Cause:
  The primary cause of this error is that the trip you are attempting to cancel is still in the 'Draft' status. In this status, the trip has not been finalized or submitted for approval, and therefore, it cannot be canceled.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Trip Status: Verify the status of the trip you are trying to cancel. If it is indeed in 'Draft', you will need to take appropriate action based on your requirements.
  
  
  Complete or Delete the Trip:
  
  If you want to proceed with the trip, you can complete it by filling in all required details and submitting it for approval.
  If you do not need the trip, you can delete it instead of canceling it. Look for an option to delete the trip in the SAP Travel Management interface.
  
  
  
  Consult Documentation: If you are unsure about how to proceed, refer to your organization's SAP documentation or user manuals for guidance on managing trip statuses.
  
  
  Contact Support: If you continue to experience issues or if you believe the trip should not be in 'Draft' status, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  Related Information:
  
  Trip Statuses: Familiarize yourself with the different trip statuses in SAP Travel Management, such as 'Draft', 'Approved', 'Completed', and 'Canceled', to understand the workflow better.
  User Permissions: Ensure that you have the necessary permissions to delete or modify trips in the system.
  SAP Notes: Check for any relevant SAP Notes or updates that might address specific issues related to trip management in your version of SAP.
  
  By following these steps, you should be able to resolve the error and manage your trips effectively within the SAP system.