How To Fix PTRA_DIALOGUE025 - Unable to cancel trips with status 'Draft'

PTRA_DIALOGUE025 - Overview

• Message type: E = Error

• Message class: PTRA_DIALOGUE - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 025

• Message text: Unable to cancel trips with status 'Draft'

What causes this issue?

The expense report was edited and saved as a draft in Employee
Self-Service (ESS). Expense reports that have <LS>Draft</> status <ZH>
cannot</> be canceled in SAP GUI.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Complete and save the expense report in ESS.
Alternatively, you can delete the expense report in SAP GUI.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

PTRA_DIALOGUE025 - Details

• The SAP error message PTRA_DIALOGUE025 indicates that you are trying to cancel trips that are in the 'Draft' status. In SAP Travel Management, trips must be in a specific status to be eligible for cancellation, and 'Draft' is not one of those statuses.
  
  Cause:
  The primary cause of this error is that the trip you are attempting to cancel is still in the 'Draft' status. In this status, the trip has not been finalized or submitted for approval, and therefore, it cannot be canceled.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Trip Status: Verify the status of the trip you are trying to cancel. If it is indeed in 'Draft', you will need to take appropriate action based on your requirements.
  
  
  Complete or Delete the Trip:
  
  If you want to proceed with the trip, you can complete it by filling in all required details and submitting it for approval.
  If you do not need