How To Fix PTRA_DIALOGUE021 - No retroactive run: Error while changing the "Payroll Status" infotype

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_DIALOGUE - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 021

• Message text: No retroactive run: Error while changing the "Payroll Status" infotype

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_DIALOGUE021 - No retroactive run: Error while changing the "Payroll Status" infotype ?

  The SAP error message PTRA_DIALOGUE021 indicates that there is an issue with changing the "Payroll Status" infotype (typically Infotype 0003) during a retroactive payroll run. This error usually arises when the system detects that a retroactive payroll run cannot be executed due to certain conditions not being met.
  Causes:
  
  Payroll Status Lock: The employee's payroll status may be locked, preventing changes to the payroll data.
  Incorrect Period: The payroll period you are trying to process may not be open for retroactive changes.
  Missing Data: Required data for the retroactive payroll run may be missing or incomplete.
  Infotype Conflicts: There may be conflicts with other infotypes that are preventing the change.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  
  Solutions:
  
  Check Payroll Status: Verify the payroll status of the employee in Infotype 0003. Ensure that it is not locked and that the status allows for retroactive changes.
  Open Payroll Period: Ensure that the payroll period you are trying to run retroactively is open. You can check this in the payroll control record.
  Complete Required Data: Make sure that all necessary data for the employee is complete and correct. This includes checking other infotypes that may affect payroll processing.
  Review Infotype Changes: If there are changes to other infotypes that could conflict with the payroll status, resolve those conflicts first.
  Check Authorizations: Ensure that the user has the necessary authorizations to change the payroll status and perform retroactive payroll runs.
  Consult Documentation: Refer to SAP documentation or notes related to payroll processing for any specific guidelines or updates that may apply to your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) to check and modify infotypes.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.