How To Fix PT_REQ001 - End of retention period reached

SAP Error Message - Details

• Message type: E = Error

• Message class: PT_REQ -

• Message number: 001

• Message text: End of retention period reached

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PT_REQ001 - End of retention period reached ?

  The SAP error message PT_REQ001, which states "End of retention period reached," typically occurs in the context of the Personnel Time Management module. This error indicates that the retention period for certain time data has expired, and as a result, the system is unable to process requests related to that data.
  Cause:
  
  Retention Period Expiry: Each time type or time evaluation may have a defined retention period. Once this period is reached, the system will not allow further processing of time data related to that period.
  Configuration Settings: The retention period settings may be configured incorrectly or may not align with the organization's policies.
  Data Archiving: If data has been archived and the retention period has expired, the system will not be able to access that data for processing.
  
  Solution:
  
  
  Check Retention Period Settings:
  
  Review the configuration settings for the retention period in the SAP system. This can typically be found in the Time Management settings under the relevant infotypes or time types.
  Adjust the retention period if necessary to ensure it aligns with your organization's requirements.
  
  
  
  Data Management:
  
  If the data is archived, you may need to restore it or adjust the archiving settings to ensure that relevant data is available for processing.
  Ensure that the necessary data is retained for the required duration as per legal and organizational policies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing retention periods and related configurations.
  
  
  
  System Administration:
  
  If you are not an administrator, contact your SAP system administrator or support team to investigate the issue further. They may need to adjust system settings or provide additional access to the required data.
  
  
  
  Testing:
  
  After making any changes, conduct tests to ensure that the error no longer occurs and that time data can be processed as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Legal Compliance: Ensure that any changes to retention periods comply with local labor laws and regulations.
  User Training: Provide training to users on how to handle time data and understand retention policies to prevent future occurrences of this error.
  
  By addressing the root cause of the retention period expiry and ensuring proper configuration and data management, you can resolve the PT_REQ001 error effectively.