How To Fix PSSC_TOOLS_UI189 - Business partner and/or Contract Account missing (invalid data format)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_TOOLS_UI - Messages for UI functions

  • Message number: 189

  • Message text: Business partner and/or Contract Account missing (invalid data format)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_TOOLS_UI189 - Business partner and/or Contract Account missing (invalid data format) ?

    The SAP error message PSSC_TOOLS_UI189 indicates that there is an issue with the Business Partner and/or Contract Account data format in the system. This error typically arises when the system expects a specific format for these identifiers, but the provided data does not meet those expectations.

    Causes:

    1. Invalid Format: The Business Partner or Contract Account number may not conform to the expected format (e.g., incorrect length, invalid characters).
    2. Missing Data: The required Business Partner or Contract Account information may not be provided or is missing in the transaction.
    3. Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the data being entered.
    4. Data Consistency: The data in the system may be inconsistent or corrupted, leading to the inability to recognize the Business Partner or Contract Account.

    Solutions:

    1. Check Data Format: Ensure that the Business Partner and Contract Account numbers are entered in the correct format. Verify the length and character requirements.
    2. Verify Existence: Check if the Business Partner and Contract Account exist in the system. You can do this by using transaction codes like BP (Business Partner) or FD32 (Display Customer) to confirm their existence.
    3. Correct Missing Data: If any required fields are missing, fill in the necessary information before proceeding with the transaction.
    4. Review Configuration: If you have access, review the configuration settings related to Business Partners and Contract Accounts to ensure they are set up correctly.
    5. Data Consistency Check: Run data consistency checks or reports to identify any discrepancies in the Business Partner or Contract Account data.
    6. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on the expected formats and requirements for Business Partners and Contract Accounts.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management and FD32 for customer account management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
    • User Authorization: Ensure that you have the necessary authorizations to access and modify Business Partner and Contract Account data.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify and resolve the issue causing the error message PSSC_TOOLS_UI189.

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