How To Fix PSSC_HELPER008 - No payment recipient handed over for item &1 for active SXP


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_HELPER - Message cl

  • Message number: 008

  • Message text: No payment recipient handed over for item &1 for active SXP

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_HELPER008 - No payment recipient handed over for item &1 for active SXP ?

    The SAP error message PSSC_HELPER008 indicates that there is no payment recipient specified for a particular item in the context of the Supplier Experience (SXP) module. This error typically arises when processing transactions related to supplier payments or invoices, and it suggests that the system is unable to identify a valid payment recipient for the specified item.

    Cause:

    1. Missing Payment Recipient: The most common cause is that the payment recipient information is not provided or is incomplete for the specified item.
    2. Configuration Issues: There may be configuration issues in the payment processing settings or in the supplier master data.
    3. Data Entry Errors: Incorrect or incomplete data entry during the creation of the invoice or payment request can lead to this error.
    4. Inactive or Incorrect Supplier Master Data: The supplier master data may be inactive or incorrectly set up, leading to the absence of a valid payment recipient.

    Solution:

    1. Check Payment Recipient Data:

      • Verify that the payment recipient is correctly specified in the transaction. Ensure that the relevant fields for the payment recipient are filled out correctly.
      • If the payment recipient is a supplier, ensure that the supplier master data is complete and active.
    2. Review Configuration Settings:

      • Check the configuration settings related to payment processing in the SAP system. Ensure that the settings for payment recipients are correctly defined.
      • If necessary, consult with your SAP configuration team to ensure that the payment processing settings align with your business requirements.
    3. Correct Data Entry:

      • If the error occurred due to incorrect data entry, correct the relevant fields in the transaction and try processing it again.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on handling payment recipient configurations and related settings.
    5. Debugging:

      • If the issue persists, consider using transaction codes like SE80 or SE37 to debug the relevant function modules or programs to identify where the error is occurring.
    6. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant transaction data for further analysis.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoices), F110 (Automatic Payment Transactions), and MK01 (Create Vendor) to manage supplier and payment data.
    • SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address known issues.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify payment recipient information.

    By following these steps, you should be able to identify and resolve the issue related to the SAP error message PSSC_HELPER008.

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