How To Fix PSSC_HELPER009 - Payment recipient &1 not handed over correctly to ERP

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_HELPER - Message cl

• Message number: 009

• Message text: Payment recipient &1 not handed over correctly to ERP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_HELPER009 - Payment recipient &1 not handed over correctly to ERP ?

  The SAP error message PSSC_HELPER009, which states "Payment recipient &1 not handed over correctly to ERP," typically occurs in the context of SAP Payment Services or SAP Convergent Charging when there is an issue with the data being transferred to the ERP system. This error indicates that the payment recipient information is not being processed correctly, which can lead to issues in payment processing.
  Causes:
  
  Incorrect Configuration: The payment recipient may not be configured correctly in the system, leading to discrepancies in the data being sent to ERP.
  Data Mapping Issues: There may be issues with how the payment recipient data is mapped between the systems, causing the recipient information to be incomplete or incorrect.
  Missing Master Data: The master data for the payment recipient may be missing or not properly maintained in the ERP system.
  Integration Issues: There could be problems with the integration between the payment processing system and the ERP system, such as communication errors or incorrect API calls.
  Data Format Issues: The format of the data being sent may not match the expected format in the ERP system, leading to rejection of the data.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the payment recipient in both the payment processing system and the ERP system to ensure they are aligned.
  Validate Master Data: Ensure that the master data for the payment recipient exists and is correctly maintained in the ERP system. This includes checking for any missing or incorrect entries.
  Review Data Mapping: Check the data mapping between the payment processing system and the ERP system to ensure that all required fields are being correctly populated and transferred.
  Test Integration: Conduct tests to verify that the integration between the systems is functioning correctly. Look for any error logs or messages that may provide additional context.
  Check Data Formats: Ensure that the data being sent adheres to the expected formats and standards required by the ERP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in diagnosing the issue, such as SE80 (Object Navigator) or SLG1 (Application Log).
  Support: If the issue persists after troubleshooting, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the PSSC_HELPER009 error message.