How To Fix PSSC_HELPER006 - Beneficiary &1 not handed over correctly to ERP for active SXP


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_HELPER - Message cl

  • Message number: 006

  • Message text: Beneficiary &1 not handed over correctly to ERP for active SXP

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_HELPER006 - Beneficiary &1 not handed over correctly to ERP for active SXP ?

    The SAP error message PSSC_HELPER006 indicates that there is an issue with the transfer of beneficiary data to the ERP system for an active SXP (Supplier Experience Portal). This error typically arises in the context of SAP Supplier Relationship Management (SRM) or SAP S/4HANA environments where supplier data is being managed.

    Cause:

    The error can be caused by several factors, including:

    1. Data Inconsistencies: The beneficiary data may not be correctly formatted or may be missing required fields.
    2. Configuration Issues: There may be configuration problems in the integration settings between the Supplier Experience Portal and the ERP system.
    3. Authorization Issues: The user or process attempting to transfer the data may not have the necessary permissions to perform the operation.
    4. Technical Errors: There could be underlying technical issues, such as connectivity problems between the systems or issues with the middleware (if applicable).

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Data Completeness: Ensure that all required fields for the beneficiary are filled out correctly in the SXP. Validate the data against the expected format and requirements in the ERP system.

    2. Review Configuration Settings: Verify the integration settings between the SXP and the ERP system. Ensure that the mapping of fields is correct and that the connection is properly established.

    3. Check User Authorizations: Ensure that the user or service account performing the operation has the necessary authorizations to create or update beneficiary data in the ERP system.

    4. Monitor Logs: Check the application logs in both the SXP and ERP systems for any additional error messages or warnings that could provide more context about the failure.

    5. Test Connectivity: If applicable, test the connectivity between the SXP and ERP systems to ensure that there are no network issues or service outages.

    6. Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.

    7. Contact SAP Support: If the issue persists after performing the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • Training and Documentation: Review any training materials or documentation related to the Supplier Experience Portal and its integration with ERP systems.

    By following these steps, you should be able to identify and resolve the underlying cause of the PSSC_HELPER006 error.

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