How To Fix PSSC_HELPER004 - SSP amount must be positive

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_HELPER - Message cl

• Message number: 004

• Message text: SSP amount must be positive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_HELPER004 - SSP amount must be positive ?

  The SAP error message PSSC_HELPER004 indicates that the SSP (Statutory Sick Pay) amount must be positive. This error typically occurs in the context of payroll processing, particularly when dealing with employee sick pay calculations.
  Cause:
  
  Negative or Zero Value: The most common cause of this error is that the system is trying to process a sick pay amount that is either zero or negative. This can happen due to incorrect data entry, misconfiguration in payroll settings, or issues with the underlying calculations.
  Data Entry Errors: If an employee's sick leave or pay data has been entered incorrectly, it may lead to a situation where the calculated SSP amount is not valid.
  Configuration Issues: There may be issues with the configuration of the payroll schema or the rules governing SSP calculations.
  
  Solution:
  
  Check Employee Data: Review the employee's sick leave records and ensure that the sick pay amount is correctly entered and reflects a positive value.
  Review Payroll Configuration: Check the payroll configuration settings related to SSP. Ensure that the rules and calculations are set up correctly to avoid generating negative or zero amounts.
  Run Payroll Simulation: If applicable, run a payroll simulation to identify where the error is occurring. This can help pinpoint the specific data or configuration causing the issue.
  Correct Data Entry: If the error is due to incorrect data entry, correct the values in the relevant infotypes (e.g., IT2001 for absence, IT0008 for basic pay).
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on SSP calculations and configurations.
  Contact Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Payroll Processing: Familiarize yourself with the payroll processing steps in SAP, especially those related to sick pay and absence management.
  Training: Consider training for HR and payroll staff on how to manage and troubleshoot payroll-related issues effectively.
  
  By following these steps, you should be able to resolve the error and ensure that the SSP amount is calculated correctly.