How To Fix PSSC_GROSS039 - Entitlement Item &1 has gap in Ent.Clac. from &2 to &3

PSSC_GROSS039 - Overview

• Message type: E = Error

• Message class: PSSC_GROSS - Gross Entitlement and Payment

• Message number: 039

• Message text: Entitlement Item &1 has gap in Ent.Clac. from &2 to &3

Self-Explanatory Message

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PSSC_GROSS039 - Details

• The SAP error message PSSC_GROSS039 indicates that there is a gap in the entitlement calculation for a specific entitlement item. This typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI), where entitlements are used to manage and track customer usage against their subscribed services.
  
  Cause:
  The error message PSSC_GROSS039 is triggered when there is a discontinuity in the entitlement calculation period for a specific entitlement item. This means that the system has detected that there is a time frame (from &2 to &3) where the entitlement item is not valid or not defined, leading to a gap in the expected entitlement calculations.
  Possible Causes:
  
  Missing Entitlement Records: There may be missing entitlement records for the specified period.
  Incorrect Configuration: The configuration of the entitlement item may not cover the entire period of usage.
  Data Entry Errors: There could be errors in the data entry for the entitlement item,