How To Fix PSSC_CONFIG032 - Eligibility periods could not be updated for at least one SSP

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONFIG - Message Class for Social Service Configuration EhP 6

• Message number: 032

• Message text: Eligibility periods could not be updated for at least one SSP

What causes this issue?

In ERP 600 EhP6, eligibility periods for every SSP (active and not
active) are stored in the application table PSSCD_SXP_ELIG. During
migration, the system generates an entry in this table for every
existing SSP. The eligibility period is derived for each SSP from the
entire decision period and set to '<LS>Eligible</>'.

System Response

The eligibility period could not be created for at least one SSP.

How to fix this error?

Execute the program RPSSC00_SXPINDEX and select the checkbox '<LS>Update
Eligible Periods</>'.
If the error still occurs after executing the manual program run,
analyze the error log or contact SAP support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONFIG032 - Eligibility periods could not be updated for at least one SSP ?

  The SAP error message PSSC_CONFIG032 indicates that there was an issue updating eligibility periods for at least one SSP (Social Security Program) in the system. This error typically arises in the context of managing social security benefits or similar configurations within SAP's Payroll or Human Capital Management (HCM) modules.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the eligibility periods, such as overlapping dates or missing required information.
  Configuration Issues: The configuration settings for the SSP may not be set up correctly, leading to issues when trying to update eligibility periods.
  Authorization Problems: The user attempting to make the changes may not have the necessary authorizations to update the eligibility periods.
  Technical Errors: There could be underlying technical issues, such as database locks or system errors, preventing the update from being processed.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the eligibility periods for the affected SSPs to ensure there are no overlaps or gaps in the data.
  Ensure that all required fields are filled out correctly.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration settings for the SSP in the system. Ensure that all necessary parameters are correctly defined.
  Check if there are any recent changes in configuration that might have led to this issue.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary permissions to update eligibility periods. If not, contact your system administrator to grant the required access.
  
  
  
  System Logs and Messages:
  
  Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  Use transaction codes like SLG1 (Application Log) to find detailed logs related to the error.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP HCM documentation for guidelines on managing eligibility periods and SSP configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.