How To Fix PSSC_CONFIG030 - The benefit program could not be updated for at least one SSP

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONFIG - Message Class for Social Service Configuration EhP 6

• Message number: 030

• Message text: The benefit program could not be updated for at least one SSP

What causes this issue?

In ERP 600 EhP6, every social service plan (SSP) must be assigned to a
benefit program. Therefore, the application table PSSCD_SXP needs to be
updated by a manual migration run (after the automatic migration run has
been executed).

System Response

At least one SSP type exists without any assigned benefit program.

How to fix this error?

Create your benefit programs in the Customizing activity
<DS:SIMG.V_PSSCC_BPROG>Define Benefit Program</>.
Assign a benefit program to each existing SSP type in the Customizing
activity
<DS:SIMG.V_PSSCC_SXP_TYPE>Maintain CRM Transaction Types as SXP Types
</>.
Execute the program RPSSC00_SXPINDEX and select the checkbox '<LS>Update
Benefit Program</>'.
If the error still occurs after executing the manual program run,
analyze the error log or contact SAP support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONFIG030 - The benefit program could not be updated for at least one SSP ?

  The SAP error message PSSC_CONFIG030 indicates that there was an issue updating the benefit program for at least one SSP (Social Security Program). This error typically arises in the context of SAP's Benefits Administration module, particularly when dealing with employee benefits and social security programs.
  Causes:
  
  Configuration Issues: There may be a misconfiguration in the benefit program settings or the SSP settings in the system.
  Data Inconsistencies: Inconsistent or incomplete data related to the employee or the benefit program can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to update the benefit program.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  Missing Dependencies: Required dependencies or prerequisites for the benefit program may not be met.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the benefit program and the associated SSP. Ensure that all necessary parameters are correctly set.
  Validate Data: Check the employee data and ensure that all required fields are filled out correctly. Look for any inconsistencies or missing information.
  Review Authorizations: Ensure that the user attempting to make the update has the necessary authorizations to perform the action.
  Check Logs: Look at the application logs or system logs for more detailed error messages that can provide insight into the specific issue.
  Test with Different Data: If possible, try to replicate the issue with different employee records or benefit programs to see if the problem persists.
  Consult Documentation: Refer to SAP documentation or notes related to the specific benefit program and SSP for any known issues or additional configuration steps.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to Benefits Administration, such as:
  
  SPRO: For configuration settings.
  PA30: For employee master data.
  PB10: For benefit program maintenance.
  
  
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.